Privacy Policy

Last updated: December 2024

1. Introduction

Motor Edge Language Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website motor-edge.com or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for courses or programs
• Subscribe to our newsletter
• Contact us through our contact form
• Create an account on our website
• Participate in surveys or feedback forms

2.2 Types of Personal Information

The personal information we collect may include:

• Name and contact information (email, phone number, address)
• Educational background and language proficiency
• Payment information (processed securely through third-party providers)
• Communication preferences
• Course progress and assessment results

2.3 Automatically Collected Information

We may automatically collect certain information about your device and usage patterns, including:

• IP address and browser information
• Pages visited and time spent on our website
• Referring website or search terms
• Device type and operating system

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and managing our language courses and services
• Processing registrations and payments
• Communicating with you about courses, schedules, and updates
• Sending newsletters and promotional materials (with your consent)
• Improving our website and services
• Responding to inquiries and providing customer support
• Complying with legal obligations

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Contract: To fulfill our obligations under our service agreement with you
• Legitimate Interest: To improve our services and communicate relevant information
• Consent: For marketing communications and optional services
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: With trusted third-party providers who assist in delivering our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Course records may be retained for up to 7 years for educational and certification purposes.

8. Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing under certain circumstances
• Portability: Request transfer of your data to another organization
• Objection: Object to processing based on legitimate interests
• Withdrawal of Consent: Withdraw consent for specific processing activities

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. For detailed information about our cookie usage, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. International Data Transfers

If you are located outside the UK, please note that your information may be transferred to and processed in the UK. We ensure appropriate safeguards are in place for such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

14. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues.